Pricing Policy and Price Matching
At this time, Keenz does not offer price matching. This includes: * Matching our own sales pricing from previous sales. We cannot adjust pricing after a sale has ended, or on purchases of items that have already shipped. If a price is lowered AND your order has not shipped , we can cancel the order, and you can r…
Parent Console: A Guide
Q: What is the Keenz Parent Console? A: The Keenz Parent Console is an accessory that attaches to the handlebar of your Keenz 2 or 4-passenger stroller wagon. It provides a convenient storage area for all your essentials, including drinks, snacks, and other items you may need while out with your children. Q: How …
Keenz Open Box Units
In addition to our brand-new wagons, we also sell Open Box wagons at a discount: How do I find out when Open Box wagons are available? Sign up for our email updates: Open Box Used Stroller Wagon | Keenz – Keenz Stroller Wagons Will you notify me when Open Box wagons are available? We send emails when Open Bo…
Sole and exclusive remedy
Your sole and exclusive remedy and KEENZ US’s exclusive liability under this Limited Warranty is for KEENZ US, at its option, to either repair or replace the defective product. Repaired or replaced products will be warranted to the end of the warranty period set forth above for the product or 90 days from the repair …
Do you offer discounts for Foster Families?
Q: Does Keenz Stroller Wagons offer foster parent discounts? A: Unfortunately, at this time, Keenz Stroller Wagons does not offer discounts specifically for foster parents. However, we do offer discounts for certain medical needs and for everyday heroes such as military personnel, medical professionals, first respon…
Who is covered?
This warranty only covers the original purchaser of the product and cannot be transferred to any other person. The product must have been assembled and maintained per the product instructions.
What is not Covered?
This warranty does not cover: * KEENZ Parts and accessories that were not supplied by KEENZ US * Damage caused by misuse, lack of care, mishandling, accident, abuse, other abnormal use, storage damage, or use of the product other than for its intended purpose * Damage caused by improper or unauthorized repair o…
Do you ship or sell to Canadian customers?
Keenz partners with Best Life Kids to serve Canadian customers. You can visit the information page here . For CUSTOMERS looking to purchase, please SHOP here. RETAILER INQUIRIES, please CONNECT here. If you are a Canadian wagon owner and have a warranty claim, please reach out to Best Life Kids HERE .
